Introduction: Dealing with a brother printer showing offline windows 10, especially when you urgently need to print important documents. However, fear not! In this comprehensive guide, we will walk you through the steps to troubleshoot and resolve the offline issue with your Brother printer on a Windows 10 system.
Step 1: Check Printer Connection The first step is to ensure that your Brother printer is properly connected to your Windows 10 computer. Make sure the USB cable or network connection (Ethernet/Wi-Fi) is securely plugged into both the printer and your PC.
Step 2: Restart Printer and Computer Sometimes, a simple restart can fix many technical glitches. Turn off your Brother printer and your Windows 10 computer. Wait for a few minutes before turning them back on. Once both devices are powered up, check if the printer status has changed from offline to online.
Step 3: Verify Printer Status Navigate to the Control Panel on your Windows 10 PC. Click on "Devices and Printers" or "View devices and printers." Locate your Brother printer icon and right-click on it. From the context menu, ensure that the "Use Printer Online" option is checked. If it's unchecked, click on it to bring the printer back online.
Step 4: Cancel Pending Print Jobs If there are any pending print jobs in the printer queue, they might be causing the offline status. Go back to the "Devices and Printers" window, right-click on your Brother printer, and select "See what's printing." In the queue window, click on "Printer" from the menu bar and select "Cancel All Documents." Confirm the action and wait for the queue to clear.
Step 5: Update Printer Drivers Outdated or corrupted printer drivers can lead to various issues, including the offline problem. Go to the official Brother website and download the latest drivers for your printer model compatible with Windows 10. Install the drivers following the on-screen instructions and restart your computer afterward.
Step 6: Check Printer Settings Navigate to the Control Panel again and access the "Devices and Printers" section. Right-click on your Brother printer and select "Printer Properties" from the context menu. Go to the "Ports" tab and ensure that the correct port (USB or network) is selected. Additionally, make sure that the printer is set as the default printer.
Step 7: Disable SNMP Status Monitoring Some users have reported that disabling SNMP (Simple Network Management Protocol) status monitoring can resolve the offline issue. Right-click on your Brother printer in the "Devices and Printers" window and select "Printer Properties." Go to the "Ports" tab, select the port associated with your printer, and click on "Configure Port." Uncheck the "SNMP Status Enabled" option and click "OK" to save the changes.
Step 8: Contact Brother Support If none of the above steps resolves the offline problem with your Brother printer on Windows 10, it's advisable to contact Brother customer support for further assistance. They can provide advanced troubleshooting steps or arrange a repair or replacement if necessary.
Conclusion: Experiencing a brother printer says offline mac, but by following the steps outlined in this guide, you can troubleshoot and resolve the problem effectively. Remember to check the printer connection, restart devices, update drivers, and adjust printer settings. If all else fails, don't hesitate to reach out to Brother's support team for professional assistance. With patience and persistence, you'll have your Brother printer back online and ready to fulfill your printing needs in no time.
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