Encountering the "brother printer showing offline windows 10 computer can be frustrating, especially when you need to print urgently. However, with the right troubleshooting steps, you can quickly resolve this issue and get your Brother printer back online. In this guide, we'll provide you with a step-by-step approach to troubleshoot and fix the Brother printer offline problem on Windows 10.
Step 1: Check Printer Connections The first step is to ensure that your Brother printer is properly connected to your Windows 10 computer. Check the USB or network cable connections between the printer and your computer. If using a network connection, verify that the printer is connected to the same network as your computer.
Step 2: Restart Printer and Computer A simple restart can often resolve many printer-related issues. Turn off your Brother printer and Windows 10 computer. Wait for a few minutes before turning them back on. This will allow the devices to refresh and establish a new connection, potentially resolving the offline status.
Step 3: Set Printer as Default Sometimes, Windows 10 may set another printer as the default device, causing your Brother printer to show as offline. To rectify this, navigate to "Control Panel" > "Devices and Printers" on your computer. Right-click on your Brother printer and select "Set as default printer" from the context menu.
Step 4: Check Printer Status Navigate back to "Devices and Printers" in the Control Panel. Right-click on your Brother printer and select "See what's printing." Ensure that there are no pending print jobs in the queue. If there are, cancel or delete them to clear the queue.
Step 5: Update Printer Drivers Outdated or incompatible printer drivers can often cause the Brother printer to go offline on Windows 10. Visit the official Brother website and download the latest drivers for your printer model. Install the drivers following the on-screen instructions, and then restart your computer.
Step 6: Disable Use Printer Offline Option In some cases, the "Use Printer Offline" option may be enabled in the printer settings, causing the offline status. To disable this option, open "Control Panel" > "Devices and Printers." Right-click on your Brother printer and uncheck the "Use Printer Offline" option if it's enabled.
Step 7: Restart Print Spooler Service The Print Spooler service manages print jobs and communication between your computer and printer. Sometimes, restarting this service can resolve offline printer issues. Press Win + R, type "services.msc," and press Enter. Locate the "Print Spooler" service, right-click on it, and select "Restart."
Conclusion: Encountering the "brother printer says offline mac can disrupt your printing tasks, but with the steps outlined in this guide, you can quickly troubleshoot and resolve the issue. By checking connections, restarting devices, setting the printer as default, updating drivers, disabling "Use Printer Offline" option, and restarting the Print Spooler service, you can get your Brother printer back online and resume printing without any hassle. Remember to perform each step carefully to ensure effective resolution of the offline status.
Comments